1-3 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I will ship to almost anywhere in the world. Please message me for shipping costs.
All shipping damage claims must be submitted with the respective carrier, following their procedure. We do not submit damage claims for clients. Client is responsible for filing claims. We do not provide compensation for items damaged during shipping beyond the carrier's insurance policy. We do not reimburse for shipping charges beyond the carrier's policy.
All furniture sales are final.
Returned items may be subject to a restocking fee up to a maximum of US$40.00.
Free shipping is based on USPS Retail Ground®/ UPS Standard and Canada Post Regular Parcel / UPS Standardshipping methods.
I accept returns unless stipulated otherwise in the item description. Ad description return policy takes precedence.
Jun 8, 2023
Thank you Kevin! I am sorry in the delay to review your amazing customer service and product. My standing ashtray was delivered with the handle broken. I was very very upset. Kevin remained professional and stayed calm. I located Pender's Antiques and Refinishing. Kevin managed the entire process seamlessly. I would certainly purchase from you again....but I don't know if you would want me to☺️